We’re sorry that the game didn’t meet your expectations. Your experience is very important to us, and we want to help resolve any issues you might encounter. We encourage you to check our FAQ, where you may quickly find helpful answers to common questions. However, if you need further assistance, please don’t hesitate to reach out to our customer service team. We’re here to help! Kindly provide a detailed description of the problem so we can assist you as best as we can.

To help us assist you more efficiently, we kindly ask you to provide the following details:

1. Describe the specific issue in detail.

2. Explain the actions you took leading up to the problem.

3. Let us know when the issue first occurred (e.g., during an update, reinstallation, or at another time).

4. If possible, attach a screenshot to help us better understand the situation.