XIII. Troubleshooting
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1. My game has frozen. What should I do?
If your game frequently freezes or crashes, please try the following steps:1. Delete unused apps, pictures, and videos to free up more memor...
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2. Why can't I enter the game?
It's usually due to temporary network restrictions. You can try switching your network (turn Wi-Fi on or off). If the problem persists, you ...
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3. I encountered a problem in the game.
We’re sorry that the game didn’t meet your expectations. Your experience is very important to us, and we want to help resolve any issues you...
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