XIII. Troubleshooting
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1. My game has frozen. What should I do?
If your game frequently freezes or crashes, please try the following steps:1. Delete unused apps, pictures, and videos to free up more memor...
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2. Why can't I enter the game?
It's usually due to temporary network restrictions. You can try switching your network (turn Wi-Fi on or off). If the problem persists, you ...
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3. I encountered a problem in the game.
We’re sorry that the game didn’t meet your expectations. Your experience is very important to us, and we want to help resolve any issues you...
Sections
- I. For Beginners
- II. Gameplay
- III. Game Items
- IV. Farming and Breeding
- V. Buildings and Workers
- VI. Railway Construction
- VII. Friends
- VIII. In-App Purchases
- IX. My Pet
- X. Privacy and Deletion of Personal Data
- XI. My Account, Progress, and ID
- XII. Advertisements
- XIII. Troubleshooting
- XIV. Town
- XV. Drop Rate Information
- What are the card drop rates in the game?
Need more help?