1.    All payments made on Android devices are conducted in Google Play so we get no way to check your paymen tinfo, credit card, Paypal or bank billing info. This rule was made to ensure the safety of your account and fund. Please understand that.

2.    Players often complain that they are overcharged or charged without buying anything. We know exactly how you feel. These problems are may caused by Google Play's delayed deduction. If you have any questions about your order, please check it in your Google Play account and provide the Google order number (starting with GPA.). You can tap the link below to learn how to check your order number. Https://support.google.com/googleplay/answer/2850369?hl=en

Besides, we have attached an order template for you.

 

3.    You can contact us through in-game feedback and provide the correct order number, and we will check the corresponding in-game account and pack details of the order for you.

4.    We promise that without your permission, we cannot and will not make fee deduction from your account. If you still have payment problems, please feel free to contact us. Thank you!